SpaceOTT Privacy Policy

1. Scope of This Privacy Policy & Zero-Log Commitment

This official Privacy Policy outlines how SpaceOTT collects, utilizes, and safeguards your information when you access our streaming website, order a subscription, or request technical support.

At SpaceOTT official IPTV provider, user anonymity and digital privacy form the bedrock of our service architecture. We maintain an uncompromising zero-log standard across our entire global server network.

According to international telecommunication standards governing Internet Protocol Television (IPTV), user privacy requires robust end-to-end data encryption. By using our platform, you acknowledge and accept the privacy practices detailed throughout this document.

2. Information Collected & Data Minimization

To activate and deliver your streaming line smoothly, we collect only the minimal data strictly necessary for order processing and account management:

• Contact Information: Your email address and WhatsApp phone number (used solely to dispatch your M3U playlist and Xtream Codes API login credentials).
• Device Identifiers (Optional): If you use a hardware set-top box, you may provide your MAG or Formuler MAC address for portal binding.
• Transaction Confirmation IDs: We retain payment verification hashes to confirm your active subscription period without storing sensitive banking details.

What We NEVER Collect: We do not log which live channels you watch, what VOD titles you stream, your search queries, or your browsing history. Your streaming traffic remains 100% anonymous.

3. How We Process and Safeguard Your Data

All data collected is utilized strictly to facilitate and optimize your streaming experience:

• Generating your personalized M3U playlist link and EPG parameters for our complete 20,000+ live channel list.
• Delivering automated renewal reminders and customer support notifications via WhatsApp or Email.
• Assisting with device setup troubleshooting as outlined in our step-by-step IPTV setup guides.
• Preventing server abuse, automated bots, and unauthorized concurrent connection overages.

4. Cookie Guidelines & User Consent

Our website utilizes lightweight, functional session cookies designed to enhance navigation speed, maintain your session state, and remember your language preferences.

We do not deploy intrusive tracking cookies or cross-site behavioral advertising trackers. You retain complete freedom to disable cookies via your browser settings without impacting your ability to stream with SpaceOTT.

5. Data Security Standards & 256-Bit SSL Encryption

Security is engineered into every layer of our platform. All communications between your device and our web portals are protected via 256-bit SSL (Secure Sockets Layer) encryption.

Payment Security: SpaceOTT does not process or store credit card numbers directly on our internal servers. All billing transactions are securely handled through encrypted, PCI-compliant third-party financial gateways and verified cryptocurrency networks.

Whether you select one of our retail SpaceOTT premium subscription plans or invest in wholesale SpaceOTT reseller packages, your payment details remain entirely confidential.

6. Third-Party Players & External Application Security

Subscribers commonly utilize third-party media players such as IPTV Smarters Pro, IBO Player Pro, TiviMate, or Bob Player to access their playlists.

While SpaceOTT provides secure Xtream Codes API credentials, we do not control the internal policies of third-party software developers. We recommend downloading players exclusively from verified app stores (such as Google Play or Apple App Store).

For more details on service terms and fair usage rules, please consult our full SpaceOTT terms and conditions.

7. GDPR Rights & Global Privacy Standards

Regardless of your physical location, SpaceOTT respects your international privacy rights under GDPR and global data protection regulations:

• Right to Access: You may request a summary of the personal contact details associated with your active subscription at any time.
• Right to Rectification: You can update or correct your email address or WhatsApp contact number by contacting our support team.
• Right to Erasure (Right to be Forgotten): Upon subscription expiration or account cancellation, you may request the immediate deletion of your contact records from our database.

Prospective users can also test our service with total peace of mind by claiming a risk-free 1-Day IPTV free trial test.

8. Data Retention & Automatic Account Purging

We retain subscriber contact data only for the active duration of your subscription to facilitate renewals and technical customer service.

Inactive trial accounts and expired customer lines that remain unrenewed are systematically purged from our servers to maintain database hygiene and protect customer privacy.

9. Updates to This Privacy Policy & Contact Details

SpaceOTT reserves the right to update or modify this document periodically to reflect infrastructural enhancements or updated regulatory requirements. Any modifications will be posted directly to this page with an updated revision date.

For any data protection inquiries, privacy requests, or technical questions, please contact our dedicated compliance team at support@spaceottgroup.com or message our 24/7 support line on WhatsApp at +1 (585) 449-5515.